EldersIndia follows top-rate data security measures to protect PII (Personally Identifiable Information). The data collected from you is encrypted, and our Cloud Services Provider assures its security.

EldersIndia has a pan-India presence. In an event when certain services are not present in a particular location, EldersIndia would either work with an existing provider to extend services to select location or induct a new service provider available in that particular location.

EIdersIndia only empanels established service providers with a strong track record and with on-the-ground presence in the city. EIdersIndia curates high-quality service providers and regularly monitor customer feedback and user ratings after the onboarding.

The reports that corporates would receive include periodic (monthly or customized reports containing information such as the number of enrollments/ registration of your employees, trending and non-trending services, new services onboarded, location wise coverage, etc.

Yes, we would be more than happy to give you a demo. You can contact us at support@eldersindia.com.

EldersIndia has a dedicated website for each its stakeholders. Along with desktop,  we also have an APP for both Android and IOS version.

Yes, we provide services only to those who’s Corporates (employers) have signed up with EldersIndia.

No. EldersIndia aggregates all service providers on the platform. EldersIndia only facilitates the delivery of services from providers to users.

Our platform has no restrictions as far as the number of users is concerned. Anyone in your family, including ‘you’ can use our platform and avail our comprehensive offerings. All you need to do is add the user on our platform, and you or the user directly can book the service.

EldersIndia aims to cater to maximum number of corporate employees and senior citizens with a wide range of services and product. We regularly review location-based service providers to be able to offer you as many options as possible. In case of unavailability of a particular service, we encourage you towrite to us and make the most of our open feedback facility. We will try our best to find the most suitable solution.

EldersIndia platform encourages and values your feedback on any service availed. You can share your honest views on the website or through app. If you have any query regarding a particular facility you can escalate the query and our resourceful Support team/ service desk will be happy to assist you to resolve the queries.

EldersIndia offers you a simplified app with an age-friendly user interface. We have a customised app for senior citizens where they can login independently. This app is designed by taking special needs of elderly into account so that they avail services without any hassle.

We have partnered with some of the national players. They are available in some of the major cities apart from Bangalore. We have listed the cities on our platform where these services can be availed.

EldersIndia brings various service providers, across India, in one place. Having every needed service aggregated on one platform will save you considerable time. And since the pricing offered on EldersIndia is at par or below the walk-in prices on service provider websites, you will not have to pay any additional cost.

No you don’t have to pay any extra or premium charges. EldersIndia has a tie-up with a wide range of service providers and your son/daughter’s employer. In fact, when you avail select services on our platform, you will receive a promotional code that will enable the standard corporate discount applicable. Additionally, in case of any promotional event or occasion, we would send you details and reminders of special offers and discounts.

Standard tour packages club together travellers of all age groups with little or no customization. Whereas EldersIndia has curated travel partners who offer customized tour packages which meet elders’ need and comfort.

Our service desk will do our best to understand your request and provide assistance in the most comprehensive manner. However, if you have specific requirement regarding language/ cultural background of the nursing attendants, physiotherapist or home healthcare service provider this request can be mentioned at the time of booking the service and we will that the service provider makes all efforts to meet your requirements.

No, unused services in a package will lapse at the end of the year.

EIdersIndia onboards only established service providers with a having strong track record. So we do not expect you to encounter issues with the quality of service provided. However, in case there are specific lapses and these are brought to our attention with details, we will do a joint investigation on the problem and have a root cause analysis done to provide you timely feedback. In case the services were wholly deficient, we will explore options to rectify as necessary.